Business Solutions Management Suite
The CTH Technologies Business Solutions Management Suite (BSMS) platform provides an integrated 4 in 1 management solution. It was developed for organizations that are looking to achieve process efficiencies, enhanced security and risk mitigation, simplifying adherence to compliance regulations and automating IT and help desk operations. Replacing disjointed activities and disparate systems with an integrated and cohesive solutions's platform is the driving force behind the development of CTH Technolgies' BSMS offering. BSMS capture and record events (CARE) technology will give you an insight to what you have never seen before, the last 18 inches of the user's desktop. BSMS stands alone in its ability to capture what the user does at the desktop.
CTH Technologies' Business Solutions Management Suite empowers you to;
SecureCARESecureCARE was the first of all the modules, designed to protect against insider threats, analyze user behavior and provide audit trails for government compliancy regulations. SecureCARE is comprehensive data loss prevention solution.Undestanding the user behavior on the desktop, CTH Technologies' was able to protect sensitive data by controlling the desktop the user worked on. Read more about protecting your company's most valuable asset, your data.
ProcessCARE is the ability to understand user actions and create tasks to "playback" those actions. There are hundreds of ways to take user actions and create controllable processes. From moving data from one to screen to another, automating redundant data entry, creating computer driven workflows. Read more about automating processes.
IntelliCARE is the business intelligence module. The agent has the ability to capture all user and application behavior. The agent can track when an user opens an application, how long they actually work on that application and when they close it. It also can track how long applications take to load and when the screen is ready for input. Read more about how your can gain insight on intelligence.
Imagine if you will... the ability for a PC to auto-fix itself. SupportCARE module allows your IT staff to create tasks to auto-correct potential problems at the desktop. Another useful task is the ability to manage applications and patching. i.e. User John Smith gets a GPF in SAP, however to fix it... he needs to report the problem to the Helpdesk, the technician needs to remote in, change a few settings, and then the problem goes away. SupportCARE would be able to do that on the fly once the error is recognized by the agent. Read more on how SupportCARE can speed up the problems.